Resources
SEW Colleague Support Line – Call Now On 0300 124 5595
If you need to talk, you can call our dedicated, confidential Colleague Telephone Line for help with a trained professional. If you need further support after your initial conversation you can be referred for a one-off rapid access counselling session with a psychologist or counsellor. No waiting list. If you need further help we will make sure you see the right person. Call us now on 0300 124 5595 (available seven days a week, from 09:00 to 17:00)
https://somersetemotionalwellbeing.org/Optima Health – SFT Employee Assistance Programme
FOR SOMERSET FOUNDATION TRUST EMPLOYEES: Expert, guidance on emotional, health, social and financial concerns from wellbeing and counselling practitioners. Available 24/7, 365 days a year on 0800 032 9857. They can offer support and information on a range of topics, including Health and Wellbeing, Money Worries, Carers, Work/Life, Consumer and Legal and Family and Home.
https://sompar.optimise.health/Somerset CCG Employee Assistance Programme
FOR SOMERSET CLINICAL COMMISSIONING GROUP EMPLOYEES: Employee Assistance Programme (EAP) – Workplace Wellness provides information and support for CCG staff. Visit the website or call 0800 1116 387 (free from landline 24/7) for confidential advice, information and counselling referral service. Log in required
https://my-eap.com/Care First Employee Assistance Programme – SCC and Public Health
FOR SOMERSET COUNTY COUNCIL AND PUBLIC HEALTH EMPLOYEES: Counselling and signposting support
https://somersetcc.sharepoint.com/teams/WorkingWell/SitePages/Self-carehelpandsupport.aspxHealth Assured Employee Assistance Programme – St. Margaret’s Hospice
FOR ST. MARGARET'S HOSPICE EMPLOYEES: The Health Assured Employee Assistance Programme can be accessed by all staff for emotional support, fitness and health advice, and financial information. 0800 030 5182 for the 24 hour helpline
www.healthassuredeap.comHealth Assured – Devon Doctors Employee Assistance Programme
Health Assured is an Employee Assistance Programme that provides a suite of wellbeing resources for Somerset staff and their immediate families, follow website link for homepage:
https://healthassuredeap.co.uk/St. Margaret’s Hospice Internal Support
FOR ST. MARGARET'S HOSPICE EMPLOYEES: Face to face and virtual drop ins from team of qualified supervisors to talk through current experiences or concerns. Coaching offered for managers/leaders. Weekly webinars and virtual coffee breaks open to all staff. Info available on intranet.
mailto:education@st-margarets-hospice.org.ukSt. Margaret’s Hospice Support and Advice Line
St. Margaret’s Hospice support line for all care home staff available 24/7. Tel: 01823 333822 or 01935 709480. Sign up and join the care home ECHO community by emailing ECHO@st-margarets-hospice.org.uk to link and chat via Zoom with many other care homes in Somerset to share learning.
https://www.st-margarets-hospice.org.uk/home-pageDorothy House Hospice Staff Counselling Scheme
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Totally confidential counselling provided by Wessex Counselling (Frome). Staff can self-refer and receive up to 4 counselling sessions absolutely free. Email office@wessexcp.co.uk or call on 01373 453355
Dorothy House Hospice Employee Assistance Programme (EAP)
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: As part of DH commitment to the Mindful Employer Charter, a confidential staff helpline for any issues life throws at you. Can provide guidance, and signposting to local service provision Employee helpline (available 24/7) 0300 555 6006 Managerial Adviceline (8am-8pm, 7 days per week) 0300 555 5002
Dorothy House Hospice Occupational Health Service
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Provided by Bradford on Avon Occupational Health, their role is to help and advise DH to support staff with physical and mental health, happiness and wellbeing at work. A supportive service able to offer great tips on practical lifestyle advice, coping strategies and emotional support. Staff can self-refer. Please contact HR for more information
Dorothy House Hospice Discounted Complementary Therapy sessions
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Therapists working with our patients in a range of disciplines also offer discounted therapy sessions to staff: Acupuncture, Aromatherapy, Bowen Technique, Indian Head Massage, Massage, Reflexology, Reiki, Craniosacral Therapy Treatments will take place outside of normal working hours either at the Therapists’ own clinics or within Dorothy House Please contact Margaret Ryan on 01225 721487 to find out more or make a booking
Dorothy House Hospice – Working for Carers (Wiltshire)
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: For those trying to balance work and caring responsibilities for a family member who can’t manage without their support. WfC can help access support, services, training and breaks from your caring role. Visit the website to register, or find out more
https://carersupportwiltshire.co.uk/Somerset LMC Pastoral Support Service
Pastoral support for GPs, Practice Managers and Nurses , providing confidential support and guidance by a team of clinical and non clinical advocates. Telephone 01823 331428 or visit the LMC website
https://www.somersetlmc.co.uk/gpsupportShiny Mind – App
As part of the Somerset ICS Enhanced Occupational Health and Wellbeing Pilot, FREE ACCESS to the SHINY MIND app is offered to ALL Health and Care personnel across Somerset. Where other apps are for general population users, Shiny Mind is a Resilience and Wellbeing App designed specifically for Health and Care staff, where the very nature of the job can expose the staff to daily stress and pressure. To sign up for your FREE ACCESS, just complete your details via the following link:
https://shinymind.co.uk/wellbeing-app/somerset-ics/Relate Hub
Free and confidential 30 minute WebChats or phone calls We know things have been tough.. That’s why we’re here for you via WebChat and over the phone. Whatever the issue, our trained Relationships and Wellbeing Advisors can listen to your worries and concerns, and work with you on tackling them. You don’t need to deal with stress, anxiety or relationship issues alone. Contact us today. Visit: relate.org.uk/relatehub-nhs Phone us: 0300 303 4477 Email us: NHS@relate.org.uk
http://relate.org.uk/relatehub-nhsSomerset Safe House
The General Practice Safe House is a virtual space providing a refuge and place of support for everyone working in primary care. It can be accessed by calling Somerset Local Medical Committee on 01823 331428 or go to the website at www.somersetsafehouse.co.uk for further information and opportunity to seek confidential advice from an Advocate.
https://www.somersetsafehouse.co.uk/Mindline Somerset – 24/7 Support Line
To help address the emotional health needs of the public, Mindline (run by Mind in Somerset) has extended their hours so people can call and talk to someone about their anxieties and worries. Mindline is also the front door to the Open MH service in Somerset. Call 01823 276892 for support 24 hours a day, seven days a week
https://www.mindinsomerset.org.uk/our-services/adult-one-to-one-support/mindline/The Somerset Emotional Wellbeing Podcast
NHS Somerset CCG's Dr. Andrew Tresidder and Dr. Peter Bagshaw bring you free, weekly mental health and emotional wellbeing support with special expert guests. Also available on Spotify, Apple Podcasts, Google Podcasts and wherever you get your podcasts. Please subscribe and review if you enjoy the show! Thank you for listening.
https://somersetemotionalwellbeing.castos.com/Somerset Bereavement Support Service
Somerset Bereavement Service offering support for people in Somerset in response to the COVID-19 pandemic. Delivered in partnership with end-of-life charity Marie Curie and mental health charity Mind in Somerset (9am to 5pm) Monday to Saturday. Call 0800 304 7412
https://oursomerset.wordpress.com/2020/05/21/new-bereavement-support/#OurNHSPeople Wellbeing Support
Helpline open 7am-11pm 7 days a week, support for mental health, financial help, bereavement care & coaching (call 0300 131 7000) 24/7 Text support (text ‘FRONTLINE’ to 85258)
https://people.nhs.uk/help/Frontline19
Free and Confidential Service for people working in the NHS & frontline services in the UK - Frontline19 is a UK nationwide service delivering supervision, debriefing and emotional support to healthcare workers during times of crisis. With a vast network of thousands of qualified therapeutic practitioners, we can ensure you get the right help quickly and easily. It’s confidential, and it’s free. Examples of some of the people we can help are ITU staff including physiotherapists, emergency response teams, paramedics, ambulance technicians, HCA, care home workers and GP’s & health care workers in patient-facing roles. Currently we are prioritising patient-facing roles.
https://www.frontline19.com/Somerset Post-COVID Recovery Clinic
The Somerset Post-COVID Recovery Clinic is a remote service for people aged 18+ who have had symptoms for four months or more. This includes both patients, and colleagues who are patients. The purpose of the service is: to confirm a diagnosis of post-COVID, to provide onward referrals as required and there is no therapy delivered in the team as it is an assessment service. Your GP needs to refer you to the Post-COVID Recovery clinic. <ul> <li>There are four main pathways for onward referral: <ul> <li>Talking Therapies</li> <li>Fatigue Service</li> <li>Pulmonary Rehab</li> <li>Sleep Clinic</li> </ul> </li> </ul>
Stepladder Mental Health Charity – Stepping Up Men’s Wellbeing in Somerset
Stepladder works with communities, groups and organisations across Somerset to find new ways for men to connect, support each other and get help when they need it. We hope you can find what you’re looking for here - and do get in touch by emailing stepladdersomerset@second-step.co.uk if you want to know more about our community development work across Somerset or you'd like to share your experiences and expertise. If you are in crisis and need immediate support please dial 999 or call the Samaritans on 116 123 for free.
https://www.second-step.co.uk/our-services/community-and-wellbeing/open-mental-health/stepladder/