If you need to talk, you can call our dedicated, confidential Colleague Telephone Line for help with a trained professional. If you need further support after your initial conversation you can be referred for a one-off rapid access counselling session with a psychologist or counsellor. No waiting list. If you need further help we will make sure you see the right person. Call us now on 0300 124 5595 (available seven days a week, from 09:00 to 17:00)
FOR SOMERSET FOUNDATION TRUST EMPLOYEES: Expert, guidance on emotional, health, social and financial concerns from wellbeing and counselling practitioners. Available 24/7, 365 days a year on 0800 032 9857. They can offer support and information on a range of topics, including Health and Wellbeing, Money Worries, Carers, Work/Life, Consumer and Legal and Family and Home.
FOR SOMERSET CLINICAL COMMISSIONING GROUP EMPLOYEES: Employee Assistance Programme (EAP) – Workplace Wellness provides information and support for CCG staff. Visit the website or call 0800 1116 387 (free from landline 24/7) for confidential advice, information and counselling referral service. Log in required
FOR ST. MARGARET'S HOSPICE EMPLOYEES: The Health Assured Employee Assistance Programme can be accessed by all staff for emotional support, fitness and health advice, and financial information. 0800 030 5182 for the 24 hour helpline
FOR ST. MARGARET'S HOSPICE EMPLOYEES: Face to face and virtual drop ins from team of qualified supervisors to talk through current experiences or concerns. Coaching offered for managers/leaders. Weekly webinars and virtual coffee breaks open to all staff. Info available on intranet.
St. Margaret’s Hospice support line for all care home staff available 24/7. Tel: 01823 333822 or 01935 709480. Sign up and join the care home ECHO community by emailing ECHO@st-margarets-hospice.org.uk to link and chat via Zoom with many other care homes in Somerset to share learning.
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Totally confidential counselling provided by Wessex Counselling (Frome). Staff can self-refer and receive up to 4 counselling sessions absolutely free.
Email email@example.com or call on 01373 453355
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: As part of DH commitment to the Mindful Employer Charter, a confidential staff helpline for any issues life throws at you. Can provide guidance, and signposting to local service provision
Employee helpline (available 24/7)
0300 555 6006
Managerial Adviceline (8am-8pm, 7 days per week)
0300 555 5002
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Provided by Bradford on Avon Occupational Health, their role is to help and advise DH to support staff with physical and mental health, happiness and wellbeing at work. A supportive service able to offer great tips on practical lifestyle advice, coping strategies and emotional support. Staff can self-refer. Please contact HR for more information
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Therapists working with our patients in a range of disciplines also offer discounted therapy sessions to staff: Acupuncture, Aromatherapy, Bowen Technique, Indian Head Massage, Massage, Reflexology, Reiki, Craniosacral Therapy
Treatments will take place outside of normal working hours either at the Therapists’ own clinics or within Dorothy House
Please contact Margaret Ryan on 01225 721487 to find out more or make a booking
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: For those trying to balance work and caring responsibilities for a family member who can’t manage without their support. WfC can help access support, services, training and breaks from your caring role. Visit the website to register, or find out more
As part of the Somerset ICS Enhanced Occupational Health and Wellbeing Pilot, FREE ACCESS to the SHINY MIND app is offered to ALL Health and Care personnel across Somerset. Where other apps are for general population users, Shiny Mind is a Resilience and Wellbeing App designed specifically for Health and Care staff, where the very nature of the job can expose the staff to daily stress and pressure.
To sign up for your FREE ACCESS, just complete your details via the following link:
The General Practice Safe House is a virtual space providing a refuge and place of support for everyone working in primary care. It can be accessed by calling Somerset Local Medical Committee on 01823 331428 or go to the website at www.somersetsafehouse.co.uk for further information and opportunity to seek confidential advice from an Advocate.
Mindline Somerset: To help address the emotional health needs of the public, Mindline (run by Mind in Somerset) has extended their hours so people can call and talk to someone about their anxieties and worries. Call 01823 276892
Somerset Bereavement Service offering support for people in Somerset in response to the COVID-19 pandemic. Delivered in partnership with end-of-life charity Marie Curie and mental health charity Mind in Somerset (9am to 5pm) Monday to Saturday. Call 0800 304 7412
Weekly information on looking after yourself and professional wellbeing is provided to staff via the SGPET (Somerset GP Education Trust and Training) bulletin sent to all practices and available to view online. Includes video clips and presentations.
Pharmacist Support is an independent, trusted charity providing a wide variety of support services to pharmacists and their families, former pharmacists and pharmacy students. We listen, without judgement, and compassionately encourage and empower people to create positive change.
At CPPE we have a coaching service available to our customers. If you have a specific work-related goal you would like to achieve within a supportive framework and a set timescale then our coaching service is for you. We have a dedicated team of trained coaches who can work with you to find the right path and achieve your goals.
FOR SOMERSET FOUNDATION TRUST EMPLOYEES: Call 0300 124 5595 - Emotional support for you when you need it - Whatever you are going through, we are here for you if you need to talk. Call our dedicated confidential Colleague Telephone Line for help with a trained professional.