Resources
SEW Colleague Support Line – Call Now On 0300 124 5595
If you need to talk, you can call our dedicated, confidential Colleague Telephone Line for help with a trained professional. If you need further support after your initial conversation you can be referred for a one-off rapid access counselling session with a psychologist or counsellor. No waiting list. If you need further help we will make sure you see the right person. Call us now on 0300 124 5595 (available seven days a week, from 09:00 to 17:00)
https://somersetemotionalwellbeing.org/Optima Health – SFT Employee Assistance Programme
FOR SOMERSET FOUNDATION TRUST EMPLOYEES: Expert, guidance on emotional, health, social and financial concerns from wellbeing and counselling practitioners. Available 24/7, 365 days a year on 0800 032 9857. They can offer support and information on a range of topics, including Health and Wellbeing, Money Worries, Carers, Work/Life, Consumer and Legal and Family and Home.
https://sompar.optimise.health/NHS Somerset ICB Employee Assistance Programme
FOR NHS SOMERSET ICB EMPLOYEES: Employee Assistance Programme (EAP) – Workplace Wellness provides information and support for ICB staff. Visit the website or call 0800 1116 387 (free from landline 24/7) for confidential advice, information and counselling referral service. Log in required
https://my-eap.com/Care First Employee Assistance Programme – SCC and Public Health
FOR SOMERSET COUNTY COUNCIL AND PUBLIC HEALTH EMPLOYEES: Counselling and signposting support
https://somersetcc.sharepoint.com/teams/WorkingWell/SitePages/Self-carehelpandsupport.aspxHealth Assured Employee Assistance Programme – St. Margaret’s Hospice
FOR ST. MARGARET'S HOSPICE EMPLOYEES: The Health Assured Employee Assistance Programme can be accessed by all staff for emotional support, fitness and health advice, and financial information. 0800 030 5182 for the 24 hour helpline
www.healthassuredeap.comHealth Assured – Devon Doctors Employee Assistance Programme
Health Assured is an Employee Assistance Programme that provides a suite of wellbeing resources for Somerset staff and their immediate families, follow website link for homepage:
https://healthassuredeap.co.uk/St. Margaret’s Hospice Internal Support
FOR ST. MARGARET'S HOSPICE EMPLOYEES: Face to face and virtual drop ins from team of qualified supervisors to talk through current experiences or concerns. Coaching offered for managers/leaders. Weekly webinars and virtual coffee breaks open to all staff. Info available on intranet.
mailto:education@st-margarets-hospice.org.ukSt. Margaret’s Hospice Support and Advice Line
St. Margaret’s Hospice support line for all care home staff available 24/7. Tel: 01823 333822 or 01935 709480. Sign up and join the care home ECHO community by emailing ECHO@st-margarets-hospice.org.uk to link and chat via Zoom with many other care homes in Somerset to share learning.
https://www.st-margarets-hospice.org.uk/home-pageDorothy House Hospice Staff Counselling Scheme
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Totally confidential counselling provided by Wessex Counselling (Frome). Staff can self-refer and receive up to 4 counselling sessions absolutely free. Email office@wessexcp.co.uk or call on 01373 453355
Dorothy House Hospice Employee Assistance Programme (EAP)
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: As part of DH commitment to the Mindful Employer Charter, a confidential staff helpline for any issues life throws at you. Can provide guidance, and signposting to local service provision Employee helpline (available 24/7) 0300 555 6006 Managerial Adviceline (8am-8pm, 7 days per week) 0300 555 5002
Dorothy House Hospice Occupational Health Service
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Provided by Bradford on Avon Occupational Health, their role is to help and advise DH to support staff with physical and mental health, happiness and wellbeing at work. A supportive service able to offer great tips on practical lifestyle advice, coping strategies and emotional support. Staff can self-refer. Please contact HR for more information
Dorothy House Hospice Discounted Complementary Therapy sessions
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: Therapists working with our patients in a range of disciplines also offer discounted therapy sessions to staff: Acupuncture, Aromatherapy, Bowen Technique, Indian Head Massage, Massage, Reflexology, Reiki, Craniosacral Therapy Treatments will take place outside of normal working hours either at the Therapists’ own clinics or within Dorothy House Please contact Margaret Ryan on 01225 721487 to find out more or make a booking
Dorothy House Hospice – Working for Carers (Wiltshire)
FOR DOROTHY HOUSE HOSPICE STAFF ONLY: For those trying to balance work and caring responsibilities for a family member who can’t manage without their support. WfC can help access support, services, training and breaks from your caring role. Visit the website to register, or find out more
https://carersupportwiltshire.co.uk/Somerset LMC Pastoral Support Service
Pastoral support for GPs, Practice Managers and Nurses , providing confidential support and guidance by a team of clinical and non clinical advocates. Telephone 01823 331428 or visit the LMC website
https://www.somersetlmc.co.uk/gpsupportShiny Mind – App
As part of the Somerset ICS Enhanced Occupational Health and Wellbeing Pilot, FREE ACCESS to the SHINY MIND app is offered to ALL Health and Care personnel across Somerset. Where other apps are for general population users, Shiny Mind is a Resilience and Wellbeing App designed specifically for Health and Care staff, where the very nature of the job can expose the staff to daily stress and pressure. To sign up for your FREE ACCESS, just complete your details via the following link:
https://shinymind.co.uk/wellbeing-app/somerset-ics/Open Mental Health – Somerset’s Mental Health Alliance
If you are an adult living in Somerset and experiencing difficulties with your mental health, we are here to help. Open Mental Health offers support 24 hours a day, 7 days a week to ensure that anyone struggling with poor mental health can access the right support at the right time. If you need to speak to someone please contact our team at Mindline Somerset any time of the day, any day of the week locally on 01823 276892 or freephone 0800 138 1692. Or email support@openmentalhealth.org.uk for support.
https://openmentalhealth.org.uk/Mindline Somerset – 24/7 Support Line
To help address the emotional health needs of the public, Mindline (run by Mind in Somerset) has extended their hours so people can call and talk to someone about their anxieties and worries. Mindline is also the front door to the Open MH service in Somerset. Call 01823 276892 or freephone 0800 138 1692 for support 24 hours a day, seven days a week
https://www.mindinsomerset.org.uk/our-services/adult-one-to-one-support/mindline/ORCHA – Somerset App Library
Apps are a great way to get health and mental wellbeing information, helping us to improve our health and live healthier lives. There are so many apps on the market, it can be hard to know which ones you can trust. That’s why the NHS in Somerset have teamed up with ORCHA (the Organisation for the Review of Care and Health Applications) to create this one website which shows reviewed health and care related apps, helping you to choose the one that works best.
https://somerset.orcha.co.uk/Relate Hub
Free and confidential 30 minute WebChats or phone calls We know things have been tough.. That’s why we’re here for you via WebChat and over the phone. Whatever the issue, our trained Relationships and Wellbeing Advisors can listen to your worries and concerns, and work with you on tackling them. You don’t need to deal with stress, anxiety or relationship issues alone. Contact us today. Visit: relate.org.uk/relatehub-nhs Phone us: 0300 303 4477 Email us: NHS@relate.org.uk
http://relate.org.uk/relatehub-nhsSomerset Safe House
The General Practice Safe House is a virtual space providing a refuge and place of support for everyone working in primary care. It can be accessed by calling Somerset Local Medical Committee on 01823 331428 or go to the website at www.somersetsafehouse.co.uk for further information and opportunity to seek confidential advice from an Advocate.
https://www.somersetsafehouse.co.uk/The Somerset Emotional Wellbeing Podcast
NHS Somerset's Dr. Andrew Tresidder and Dr. Peter Bagshaw bring you free, weekly mental health and emotional wellbeing support with special expert guests. Also available on Spotify, Apple Podcasts, Google Podcasts and wherever you get your podcasts. Please subscribe and review if you enjoy the show! Thank you for listening.
https://somersetemotionalwellbeing.castos.com/Somerset Bereavement Support Directory
The Somerset Bereavement Support Directory is part of the EOLCare and Bereavement Support website. It provides details of a range of support, including for pregnancy and baby loss, children and young people bereavement, adult bereavement and suicide and traumatic loss. There is also information on hospice and chaplaincy, faith & belief support available. The directory includes local organisations as well as national bereavement support providers and highlights the types of support that each can offer. When you have accessed the link, please select ‘Member of the Public’ to access the option for Bereavement support information.
https://somerset.eolcare.uk/Financial Support Available to NHS Staff – Interactive Guide
FOR NHS STAFF ONLY - Financial support available to NHS staff - Interactive Guide. This is a clickable guide to the support available with the key information about eligibility and what is needed to make the application at your fingertips. The purpose is to save time clicking through to web pages and reading about schemes which are restricted to particular groups, unless you are a member of the group in question
https://somersetemotionalwellbeing.org/wp-content/uploads/2022/11/NHS_Staff_Grants_Information-1.pptx#OurNHSPeople Wellbeing Support
Helpline open 7am-11pm 7 days a week, support for mental health, financial help, bereavement care & coaching (call 0300 131 7000) 24/7 Text support (text ‘FRONTLINE’ to 85258)
https://people.nhs.uk/help/